Connexions Recovery
Every admissions call becomes a record staff can act on
Behavioral health admissions team
Callbacks start from a phone number, so callers repeat their story every time.
Calls, texts, and emails about the same person live in separate places.
Staff cannot see what happened on the last call before picking up the next one.
An AI voice intake line
Twilio calls connect to an OpenAI Realtime audio bridge with centralized instructions and tool calling for operational actions.
A lead record behind every call
Leads and call logs are stored in Supabase with the transcript, appointment context, SMS history, and email history attached.
Follow-up that does not get lost
Queued work and reminder scheduling keep the next contact moving, with Twilio for calls and SMS and Resend for email.
A review surface for staff
Dashboards show admissions activity so the next person continues the conversation instead of restarting it.
Clear limits on the assistant
The voice workflow handles intake and coordination. Clinical judgment stays with qualified staff.
150+ call records connected to one reviewable admissions flow
28+ admissions leads tracked from first conversation to follow-up
3 channels, phone, SMS, and email, on the same lead record
The phone-number-only handoff replaced with a full, reviewable history
OpenAI Realtime. Holds the live voice conversation on inbound admissions calls and calls operational tools
OpenAI Whisper. Transcribes recorded calls so staff can review exactly what was said
Next.js 15, React, Tailwind CSS, shadcn/ui, Radix, TanStack, Recharts
Node.js, WebSockets, Follow-up queues, Reminder scheduling
Supabase, Supabase Auth
OpenAI Realtime, OpenAI Whisper
Twilio voice and SMS, Resend email
Your intake team handles repeat calls about the same person
Callers have to repeat themselves because the last conversation was not captured
Phone, text, and email follow-up are tracked in different tools
Book afree call.
One call about one workflow. We talk through the scope, the timeline and the quote, then you decide.